Discrimination is Against the Law. Highland Foot & Ankle Clinic complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Highland Foot & Ankle Clinic does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Highland Foot & Ankle Clinic:
• Provides free aids and services to people with disabilities to communicate effectively with us, such as:
   ○ Qualified sign language interpreters
   ○ Written information in other formats (large print, audio, accessible electronic formats, other formats)
• Provides free language services to people whose primary language is not English, such as:
   ○ Qualified interpreters
   ○ Information written in other languages

If you need these services, contact Highland Foot & Ankle Clinic. If you believe that Highland Foot & Ankle Clinic has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Celeste Davis
Office for Civil Rights
U.S. Department of Health and Human Services
233 N. Michigan Ave., Suite 240
Chicago, IL 60601
Customer Response Center: (800) 368-1019
Fax: (202) 619-3818
TDD: (800) 537-7697
Email: ocrmail@hhs.gov


You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Celeste Davis is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019, 800-537-7697 (TDD) Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.



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